Crew members are the core of shipping safety. Since the outbreak of the epidemic, "being difficult for crew members to change shifts and being difficult to get on and off ships" has become a common problem in almost all ports around the world. COSCO SHIPPING LNG Investment strictly implements the epidemic prevention requirements of the group and the energy company, shoulders the mission with responsibility, interprets the responsibility with hard work, carefully guards the "pure land on the sea" of epidemic prevention and control, and ensures that the crew members of sailing ships change shifts "when they should change". From the end of 2021, COSCO SHIPPING LNG Investment (Shanghai) has been trying to help the foreign crew of Mobil project successfully change shifts for many times.

As the ports of Papua New Guinea, South Korea, Hong Kong and Japan have been taking strict epidemic prevention and control measures, Mobil project ships usually can only choose Guam as the crew shift location. At the beginning of 2022, due to adverse factors such as the epidemic, the change of the charterer's voyage order, and bad weather, the crew shift had not been successfully completed after many attempts. COSCO SHIPPING LNG Investment (Shanghai) cooperated with Mobil project ship management company to overcome the impact of time difference and differences in epidemic prevention policies of various countries, and actively provided advice for the optimal crew shift plan of Mobil project's Ship "Papua". In the early stage, it maintained close communication with the charterer and port agent. After multi-party coordination, the ship management company finally won the special visa of the loading port (Papua New Guinea) for the crew, Ship "Papua" successfully completed the crew shift in Papua New Guinea, with a total of 19 people on board (10 crew members, 9 external technicians) and 19 people replaced (17 crew members, 2 external technicians). Thanks to the efficient shift change, the loading time was not affected by the shift change, which avoided the risk of chartering around Guam for the ship owner and minimized the cost of crew shift change.

During the epidemic period, the foreign sailors who had extended their services at sea were especially under greater psychological pressure and experienced anxiety from all aspects. COSCO SHIPPING LNG Investment (Shanghai) established a special crew shift, strengthened care and care measures, refined epidemic control requirements, stabilized crew thinking, and "answered all the questions" about crew shift change consultation with relevant processes, requirements and policies, and carried out emotional and psychological counseling on a regular basis. COSCO SHIPPING LNG Investment (Shanghai) successfully assisted in completing the shift change of foreign crew, which not only alleviated the "urgent need" to ensure the safe operation of ships, but also helped to alleviate the physical and mental health of international seafarers, reflecting the responsibility of jointly building a strong maritime safety defense line and the friendly feelings of "despite the mercilessness of the epidemic, people are merciful".

LNG crew has always been shouldering the sacred mission of ensuring the safety of global green energy transportation and maintaining the stable development of LNG industry chain. COSCO SHIPPING LNG Investment (Shanghai) will make good use of the experience of this successful shift change, do a good job in internal research and demonstration, actively think about the optimal crew shift plan, and continue to provide efficient and safe LNG transportation services for global customers, making contributions to LNG energy transportation.