Recently, the domestic epidemic has spread in many places, and the traffic control measures taken in some areas for epidemic prevention and control have affected the smooth flow of logistics. As the backbone fleet of national energy transportation, COSCO SHIPPING Energy has been thinking ahead of time, cooperating with all parties to strengthen linkage, flexibly deal with and solve problems, strive to open up a green channel for the transportation of energy and materials, and practice responsibility with the acceleration of winning the epidemic.

Strong Momentum, Overall Planning and Coordination, and Focus on Dredging the Blocking Points of Energy Transportation

The company comprehensively planned the epidemic prevention and control and safety production with "material and spiritual civilizations of socialism", coordinated the deployment and implementation of the company's transportation capacity, the cargo transportation of key customers, the transportation organization guarantee of key epidemic related areas, and the implementation of relief and difficulty solving policies, so as to make every effort to unblock the transportation artery of energy sources for local economic development.

During the epidemic prevention and control period, COSCO SHIPPING Energy gave full play to its leading advantage in domestic trade, followed up the changes in the needs of various market segments and customers, integrated and adjusted the layout of transportation capacity on the basis of doing a good job in trend research and risk prevention and control, and optimized routes to guarantee crew shifts, ensuring continuous and stable services in key periods and the efficient guarantee of important material transportation. At present, the fleet of Energy companies operates smoothly.

The company operated 182 oil tankers with 26.43 million deadweight tons, and the ship utilization rate was 100%. Among them, 105 were put on global foreign trade routes, 77 on coastal routes in Chinese Mainland, and 3 on clear routes in Shanghai. 38 LNG ships were operated, and the utilization rate of ships was 100%. On March 28, after Shanghai had implemented the closure and control, COSCO SHIPPING Energy completed a cumulative oil transportation volume of 12.554 million tons; Among them, China imported 6.021 million tons and Shanghai Port imported 285000 tons; China imported 2.437 million cubic meters of LNG, of which 282,100 cubic meters have been unloaded from Shanghai port, effectively ensuring the smooth operation of the economy and society.

Active Network, Unblocked Service Channels, and Comprehensively Strengthening All-Round Linkage with Customers

In order to understand the customer demand dynamics under the epidemic situation as soon as possible, the company set up a 24-hour customer service hotline (021-65966969) to provide customers with more convenient and diverse feedback channels, and fully assist customers to solve problems in energy transportation and ensure the smooth operation of ships. At the same time, they actively mobilized the strength of outlets, carefully sorted out and contacted local customers, formed a perfect marketing record account, and assigned special personnel to coordinate and solve problems for customers.

During this supply guarantee and anti-epidemic and energy conservation period, China LNG Shipping (Holdings) Limited (CLNG) affiliated to the company spared no effort to implement the long-term lease agreement of Shanghai LNG project, timely understand and master the voyage arrangement of self-operated ships, charterer requirements and technical operation status, timely arrange the supply of spare parts, reasonably allocate and arrange crew shifts, and timely arrange the necessary third-party inspection through various effective ways, so as to ensure the validity of each operation certificate, as well as maintaining close communication and coordination with all relevant departments to jointly ensure the normal operation of the ship. In particular, Ship Shenhai carried out the LNG transportation task from Malaysia to Yangshan Port in Shanghai in strict accordance with the voyage order of the charterer, actively optimized the stowage plan, ensured the safety and seaworthiness of the ship, coordinated all parties to improve the ship operation efficiency, ensured the efficient operation of the ship, and effectively guaranteed the LNG demand of Shanghai.

At 10:30 on March 29, Ship "Shenhai" safely berthed at Yangshan LNG terminal, providing a reassurance for the sufficient supply of urban energy and materials, and sending "blue flame" to thousands of households. According to Yangshan Port Maritime Bureau, Ship "Shenhai" planned to unload 64,000 tons (141,000 cubic meters) this time. After unloading, the reserve of Yangshan LNG terminal would be close to 600,000 cubic meters, and about 360 million cubic meters after vaporization. According to the current daily consumption, this reserve can meet the natural gas supply of Shanghai for 30 days. On April 21, Ship "China Energy Wenzhou", loaded with 171,000 cubic meters of COSCO SHIPPING LNG Investment (Shanghai), safely berthed at the Sinopec Qingdao LNG Terminal Wharf, which was the 500th ship to be safely unloaded since the terminal was put into operation in November 2014. It was also the 172nd time that the sister ships of the China Energy series reached port, unloaded and supplied 29.5 million cubic meters of LNG, effectively ensuring the energy supply in North China.

Connect, Extend Safety Marketing, and Expand the Value Service Chain

With the recent orderly resumption of production enterprises across the country, COSCO SHIPPING Energy further accelerated the extension of services and built a diversified service connotation. During the epidemic period, there was a lack of pilotage in some ports and river access channels. The company comprehensively sorted out and screened the captains with the ability of self-piloting and self-steering, adjusted their ships to implement the cargo loads of affected customers such as Sinopec Shanghai Gaoqiao Petrochemical Co.,Ltd and Zhejiang Petroleum&Chemical Co.,Ltd, and ensured the transportation of customers' cargo loads. At the same time, they coordinated the Yangtze River Pilot Station and COSCO SHIPPING crew maritime technical service center, and strove to make arrangements in advance after the berthing plan had been determined to ensure the safety of ships entering the river. On April 20, the naphtha raw materials of a cooperative customer of the company in Shanghai were in urgent need of help from the company. A batch of 25,000 tons of naphtha needed to be transported from Dalian to the factory for processing at the end of the month, otherwise there was a risk of production stoppage. The company immediately deployed the transportation capacity and understood the relevant dock epidemic prevention policies of Shanghai at the unloading port. When it was informed that it was unable to arrange piloting due to the impact of the epidemic, the company immediately concentrated its efforts, and the ship management center cooperated with the business department to screen the ships that were qualified for this work in all the product oil transportation capacity at present. Finally, Ship "Huachi" was selected, which was equipped with two experienced captains. Captain Zhen Yan and Escort Captain Baoxin Zhang made repeated research on Jinshan waters, fully understood the shallow point of the wharf apron and the law of the rapid rise and fall of the tide, and formulated a self-piloting plan. At present, the task has been carried out smoothly.

Currently, the epidemic prevention and control work has entered a critical stage, and enterprises in Shanghai and other places are orderly promoting the resumption of work and production. COSCO SHIPPING Energy will always adhere to the responsibility and mission of "an energy fleet of a great power", and deliver energy with ships to maintain the normal production and living order of the people and the sustainable and stable operation of the economy and society.